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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Carolyn A Campbell

November 9, 2026

5 out of 5 rating by Carolyn A Campbell
"Absolutely great agent ( James Alegre ). A pleasure to work with this company."
We responded:
"Carolyn,
We appreciate the great review 😀 I am happy that your experience was a good one. We appreciate your business!🙏

Carl "
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ricardo parra

October 30, 2026

5 out of 5 rating by ricardo parra
"Very helpful and polite ."
We responded:
"Thank you for the kind review 😊
"
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Matthew Turner

October 28, 2026

5 out of 5 rating by Matthew Turner
"Antonio was very polite and he quickly helped me through the process while saving me a lot of money"
We responded:
"Matthew,
I am so happy you had a great experience with Antonio and you were able to save a lot of money. We appreciate your business and you taking the time to leave a review 🙏.

Carl "
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cliff heckman

October 28, 2026

1 out of 5 rating by cliff heckman
"Loyal customers for over 10 years for auto and homeowners insurance.

Feel totally taken advantage for being a loyal customer. Compared auto insurance and found the exact same coverage with another well known national insurance provider for over $150 less monthly, $1,800 a year.

Left a message on Thursday October 22nd. No one has bothered returning my call. I guess they know they were caught red handed for taking advantage of a loyal customer.

Anyone doing business with this company for any number of years shop your insurance now!
I will also be filing a complaint with the corporate office as they cannot possibly condone this type business practices."
We responded:
"We take customer concerns seriously and always welcome the opportunity to address them directly.

However, after reviewing our records, we are unable to locate you as a current or former customer of our agency based on the information available in your review.

We would also like to clarify that insurance rates are not determined by individual agents or their offices. Rates are established by the insurance company and are subject to state regulatory oversight. Our agency does not have the ability to arbitrarily increase premiums or charge customers more based on their loyalty.

We also noticed that every Google review you have posted appears to be a one-star review. While we respect everyone's right to share their experiences, we believe it is important that reviews accurately reflect interactions with our specific agency.

If you have genuinely had an experience with our office, we encourage you to contact us directly. We would be happy to review your concerns, investigate any missed communication, and work toward a resolution.

We take pride in the service we provide and stand behind our team's commitment to our customers."
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Connie Pacheco

October 23, 2026

5 out of 5 rating by Connie Pacheco
"I had the best experience today with State Farm. James Alegre was so nice & VERY helpful. He took his time & explained everything in detail. I would highly recommend. Thanks again James for all your help. I truly appreciate it."
We responded:
"Connie,
Thank you for the wonderful review, I am glad James did such a wonderful job and he took his time & explained everything in detail. We appreciate you 🙏
Carl "
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Freddy Pacheco

October 23, 2026

5 out of 5 rating by Freddy Pacheco
"JAMES IS FREAKIN AWESOME"
We responded:
"Freddy,
We appreciate the incredible review. I am happy to hear James was able to help you out and you are so pleased. Thank you.
Carl "
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IsmaIzza

October 23, 2026

5 out of 5 rating by IsmaIzza
"Exceptional service and knowledge. Would recommend to all my friends and family."
We responded:
"Wow! Thank you so much for the great review! We appreciate your feedback and your business!
Carl "
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Nikolay Nikolov

October 20, 2026

5 out of 5 rating by Nikolay Nikolov
"James is amazing and cool. Thank you"
We responded:
"Nikolay,
We appreciate the positive review. I am happy James was amazing for you. We appreciate the kind review 🙏

Carl "
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Dallas Terry

October 19, 2026

5 out of 5 rating by Dallas Terry
"Antonio was great!!! Got me what I requested very fast and answered all my questions in a timely manner. I had house insurance and car insurance in a few days off getting a quote. He was very efficient!!!"
We responded:
"Dallas,
Great to here your experience was a positive one and that everything was handled fast end efficiently. We appreciate the review and your business 🙌 "
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Sebron Farmer

October 19, 2026

5 out of 5 rating by Sebron Farmer
"Very polite and helped me. A true Jake from State Farm."
We responded:
"Sebron,
I am pleased to know you received great customer service. We appreciate your review. "
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Lyle Hadden

October 19, 2026

5 out of 5 rating by Lyle Hadden
"Julia is the best.she knows her stuff. And she makes you feel like family."
We responded:
"Lyle,

I am pleased to hear you experience with Julia was positive. we appreciate the review and your business.
Carl"
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Shilona Pittman

October 15, 2026

5 out of 5 rating by Shilona Pittman
"James was a great help, it took us a week or so to figure everything out because of some hiccups on my end but me and James worked it out , figured out everything and now everything is up and running smoothly , thanks again James, we will keep in touch, thanks"
We responded:
"Shilona,
Thank you for your feedback and the positive review. We appreciate your business. 🙏
Carl
"
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Casandra Haigh

October 14, 2026

5 out of 5 rating by Casandra Haigh
"Grant made the process of switching my car insurance from another company so easy! He was so helpful getting me the coverage I needed and saving me money! The process was quick and easy."
We responded:
"Casandra ,
I am so happy to hear that Grant made the process of switching your car insurance so easy and was helpful getting you the coverage you needed and saved you money! We appreciate your business 🙏
Carl "
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Ashley Leonard

October 8, 2026

5 out of 5 rating by Ashley Leonard
"I have really bad anxiety when I talk on the phone and Agent JAMES WAS AWESOME!!! He made me feel really comfortable and a sense of humor goes a long way. Thank You JAMES!!!!"
We responded:
"Ashley,
We appreciate your review. I am pleased to know you had a good experience with James. We appreciate your business!
Carl "
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Joseph Mudd

October 6, 2026

5 out of 5 rating by Joseph Mudd
"Very helpful and makes sure they don’t leave out ANY information, helped me out finically A-LOT!!"
We responded:
"Joseph,
We appreciate the kind review and your business.
Carl"
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Angela Petrlich

October 5, 2026

5 out of 5 rating by Angela Petrlich
"Mario made it super easy, very satisfied"
We responded:
"Angela,

Thank you for the great review. We are pleased that you enjoyed your experience.

Carl "
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Alan Maldonado

October 5, 2026

5 out of 5 rating by Alan Maldonado
"Great person to work with. Made it easy to get my policy done"
We responded:
"Alan,
We appreciate the 5 star review and your business.

Carl "
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Sheryl Patton

October 1, 2026

5 out of 5 rating by Sheryl Patton
"Today I worked with Insurance agent James Alegre with State Farm. Such a great experience! I am now saving $1000 annually with auto and home bundled. I initially told him I have already learned that any savings on my auto would swing my current home bundle so it’s a wash. He said”let me give you a quick quote, we’re usually lower than ‘them’” And so it was, In less than a hour I had quotes via email. Thank you James for working with me, answering all my questions and being patient while I carefully compared to my current policy. Well done, again thank you!"
We responded:
"Sheryl,
We appreciate the 5 star review and I am happy to hear your experience was good. I am please to know that James answered all your questions and was being patient while he carefully compared your current policy. Thank you.

Carl "
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Charolette Eggleston

September 30, 2026

1 out of 5 rating by Charolette Eggleston
"Always busy, don't return your calls. Car insurance goes up every 6 month with no reason. Terrible customer service."
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Michael Moore

September 29, 2026

5 out of 5 rating by Michael Moore
"Antonio took all of my information and was very thorough."
We responded:
"Michael,
We appreciate the great review 😀 I am pleased to hear your experience was positive! Thank you for n trusting us with your insurance needs!
Carl "
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David Richbow

September 29, 2026

5 out of 5 rating by David Richbow
"I work with Julie. She was very helpful. Explained everything and gave me a decent quote and she did Impress me."
We responded:
"David,
We appreciate the great review. I am pleased to know that Julia was very helpful and explained everything well.
Carl "
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Mike Patterson

September 24, 2026

5 out of 5 rating by Mike Patterson
"James was awesome to work with. He was able to save me a lot of money and did a great job. He answered every question I had. He was very attentive and was a pleasure to work with. I would recommend James to anyone."
We responded:
"Mike,
Thank you for the great review. I am please to hear James answered every question you had and was very attentive and was a pleasure to work with.

Carl
"
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Tommy Mowrer

September 23, 2026

5 out of 5 rating by Tommy Mowrer
"Good service"
We responded:
"We appreciate you taking the time to leave such a great review. Thank you for your business 🙏
Carl "
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DEREK JOHNSTON

September 21, 2026

5 out of 5 rating by DEREK JOHNSTON
"I worked with Grant. The experience was great, polite and professional."
We responded:
"Derek,
We appreciate the 5 star review. I am pleased to know that Grant did a great job and was polite and professional. We are happy to have you as a customer.
Carl "
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kent Polete

September 18, 2026

5 out of 5 rating by kent Polete
"She was sweet and kind and helpful"
We responded:
"Kent,
We appreciate the 5 star review and your business. "